THE OFFICIAL SITE OF THE ONTARIO TENNIS ASSOCIATION

OTA Club and Regional News - OT SPIN - Week of March 18

 

OTA Club and Regional News

 

Westmount G&CC Director of Racquet Sports Position!

Historic. Vibrant. Unrivaled.

Westmount Golf & Country Club offers a world-class experience in the heart of Kitchener-Waterloo.

Westmount is a vibrant community, a premier private club with a tradition of excellence in sporting and social activities for our members, their families, friends, and guests. At Westmount, people of all ages come together in a welcoming atmosphere to be active and build longstanding relationships. Westmount is a place to make memories that will last a lifetime.

Our staff is what truly makes Westmount Golf & Country Club a premier private club. All our staff provide exemplary service for our members and their guests. In order to be a premier private club, we require skilled and motivated staff.

We are currently seeking a skilled, passionate, and highly motivated, year-round, Director of Racquet Sports to join our team. The Director of Racquet Sports will develop and deliver a consistently outstanding member experience commensurate with specified member expectations and in keeping with a premier private club. Although the Director of Racquet Sports will rely on the staff to operate the daily activities, the Director of Racquet Sports will be responsible for overall performance metrics and service.

General responsibilities include but not limited to:

  • Recruitment, training, development, performance management and leadership of Tennis operations staff.
  • Working with the General Manager and Controller, preparation and oversight of all fiscal areas and performance for the tennis/pickleball operations including the capital and operating budgets, annual business plan, forecasting and monitoring.
  • Work with the tennis operations staff, club management team and various member committees, to develop and implement merchandising, programs, club tournaments, leagues, coaching and lesson programs and outside events. 
  • Oversight of the purchasing, merchandising, sales and marketing, inventory management, and financial performance of all aspects of the tennis shop.
  • Oversight of the tennis reservation system, starting procedures, tracking and monitoring play on the courts. Enforce all rules and regulations governing court usage.
  • Representation of Westmount to members, staff and external agencies.  The Director of Racquet Sports is engaged in new member recruitment and orientation as well as experience enhancement for existing members.  
  • Oversee the development of operating procedures and training manuals for the Racquet Sports operation in conjunction with the Human Resources Manager. 
  • Coordinate plans with the Food and Beverage Manager for all on-court food and beverage, banquets, outside events, and catering for all tennis functions
  • Develop and oversee an innovative tournament schedule and tennis activities program that is appealing to all member demographic, skill level. 
  • Develop and oversee tennis instruction, clinics, tennis schools, and player development programs for all members.
  • Play tennis with members of all skill levels, demographics and genders as time and duties permit
  • Manage weekly schedules for the Tennis department (front desk and coaching)
  • Organize, plan, and attend all major tennis events and activities and coordinate with Food & Beverage regarding detail needed to make the event successful.
  • Communicate with Member Relations Coordinator to market tennis events and special committee’s
  • Take and provide feedback to the Tennis Committee on programming or any questions they might have.
  • Monthly review and analyze staff performance
  • Oversee daily member charges with the club system.
  • Attend weekly/monthly management meetings with Senior Management
  • Prepare season ending report for the Tennis Committee, General manager and Board of Directors.
  • Attend professional seminars, discussions, and meetings to stay up to date on industry trends and changes.
  • Communicate with members, co-workers, management, and the general membership in a courteous and professional manner.

Job Requirements (but are not limited to):

  • A dynamic leader with the ability to maintain a strong team by motivation and leading by example.
  • Has the ability to provide direction and expectations, performance feedback and recognition that leads to positive outcomes. Excellent communication skills.
  • Highly visible leader with friendly and outgoing personality and focus on member service.  A leadership style that lends itself to being the ‘face of the tennis experience’.
  • An out of the box thinker determined to be innovative in the modern world of racquet sports operations.
  • An ability to work collaboratively with the active volunteer base at the club to achieve results
  • An understanding of a private member-owned club culture.
  • Ability to organize and oversee annual tennis event fixtures and programs including participation in the internal marketing and administration of the events and programs.
  • Strong administrator with excellent organizational skills.
  • Ability to implement, enforce and maintain all policies, programs and plans as established and communicated through the General Manager.
  • Ability to market, schedule and manage any external competitions and events.
  • Provide support for prospective member sales, new member integration and membership retention programs.
  • Maintain and promote a well-respected and professional image within the Club, the industry and community.
  • A keen interest in continuous learning and professional development in the industry.
  • Proficient with Microsoft Office Suite and related software such as Jonas.
  • A self-starter and results oriented work style combined with excellent communication and interpersonal skills with all the Club’s stakeholders. 
  • Proficient in Microsoft Office.
  • Comfortable speaking to both small and large groups.
  • Wearing a clean and neat uniform that follows Club and your property uniform standards daily.
  • Minimum of 10 years as a Tennis Professional in a senior role at a club.

 

Compensation:

  • Full-time, year-round employment.
  • Salary – Base of $50-65k per year plus commission on camps, clinics and private lessons.
  • Benefits and company match Registered Retirement Savings Plan.
  • Golf, Tennis, Curling privileges.
  • Continuous career development and education support.

 

If this is the job for you, please forward your cover letter and resume to jobs@westmountgolf.com.

Westmount Golf & Country Club provides equal opportunities to all qualified employees and applicants for employment without regards to race, colour, religion, creed, sex, age, marital status, national origin, sexual orientation, disability, family status, or any other legally protected status. Westmount Golf & Country Club will provide reasonable accommodation to all applicants and employees. If you require accommodation at any time during the hiring process please contact Human Resources.

 

We Want Your Club News!

Is your club hosting a significant tournament or event, does it have an anniversary coming up, is there a volunteer or player who deserves recognition for their contributions? If so, we want to hear about it. Just send a photo and a short write up to us and we’ll feature it in SPIN in our OTA Club News section. To submit a story for consideration, just email pmalcomson@tennisontario.com. Tell us why you’re great!

 
 
 
 
OTA Instagram New article on ONTennis.ca from Scott Langdon: An exhaustive list of tennis media (books & film) and simple exercises to perform... while seated🛋️ Anything we missed? 🤔 Link below + in bio! 🔗: http://ontennis.ca/articles/2021/couchtennis21.html

OTA Instagram #AD New OTA partner @ThingsEngraved is pleased to offer a 15% introductory discount on any gift item, including Valentine’s Day gifts at www.thingsengraved.ca . Use promo code LoveTEOTA-15 when ordering. Things Engraved is Canada’s premier gifting company. It specializes in personalized gifts, such as engraved and embroidered items for all occasions. Happy shopping! #partnership #giftguide #valentinesday #engravinggifts #shopcanadian

OTA Instagram NEW article on ONTennis.ca (Link below ⬇️ ): We take a look at what it’s like to be a tennis official! As competitive tennis grows, there will be more demand than ever. Read about how some of Canada’s most senior officials got started...We also provide insight, guidelines and contact information for anyone who might want to give tennis officiating a try! 🔗 : http://ontennis.ca/articles/2021/GameSetMatch21.html Enjoy!

OTA Instagram Thanks to our communities, @CapitalKidsTennis was nominated under the category of Ottawa's Best Youth Sports Program for the 2021 Ottawa Awards by Faces Magazine (@facesOttawa)! Voting ends Jan 30th...check out link in bio! **This program would not have been possible without @ONTrillium @NCTA.ca and @cityofottawa. Thanks to their support, Capital Kids has been able to introduce tennis to kids/teens from diverse Ottawa neighbourhoods in a safe, fun environment. We hope to be back on the court soon. Please stay safe!

OTA Instagram NEW article on ONTennis.ca: Competitive Seniors Tennis 🎾Poised for Growth by Scott Langdon 🔗 (Link in bio!) http://ontennis.ca/articles/2020/competitiveseniors20.html

OTA Instagram The latest @ ONTennis.ca 🎾💻 we dive into the history of #Yonex from its beginnings as the Yoneyama Corporation in Japan in the 1950’s to its present-day status as a global sports super-brand! The OTA is proud to welcome Yonex as the Official Racquet and String of the Association. 🔗 Link in bio to read the full story. Enjoy!

OTA Instagram Read our latest story from @max_gao in which he talks to pros @rolandgarros - See what @rafaelnadal, @geniebouchard, @petra.kvitova, @denis.shapovalov, & @gabydabrowski have to say about how their lives have changed on and off court during the pandemic. (Link to story in bio and below 🔗 ) : http://ontennis.ca/articles/2020/pandemicTennis20.html

OTA Instagram #tbt As all municipalities now allow doubles play across Ontario, enjoy this backspin read on doubles team chemistry. 🔗 : ontennis.ca/articles/2020/DoubleDreamTeam_2013.html 📸 : @jagphotography #backspin #getonthecourt

OTA Instagram Beloved Canadian tennis star Bruno Agostinelli Jr. passed away tragically in 2016 at the age of 28. His younger brother Gianluca lovingly remembers his brother in this tribute story. Gianluca tells us about Bruno’s wonderful accomplishments as a junior, college and Davis Cup star and about how he inspired the next generation as an elite coach at Tennis Canada. But, more than that, he shares what it meant to be Bruno’s brother and how he was inspired by Bruno in tennis and in life… and still is. After stepping away from the sport, Gianluca was drawn back to it as a way of coming to terms with Bruno’s passing and to feel close to him once again. Read about Bruno’s incredible legacy: http://ontennis.ca/articles/2020/StringsAttached.html

OTA Instagram NEW POD ALERT! 🎙️ In this special edition of the ONTENNIS Podcast presented by Mayfair Clubs, we speak with the OTA’s President and CEO Jim Boyce about the effects of COVID-19 on tennis in the province. Jim discusses how the tennis landscape has changed since the pandemic and what measures the OTA’s member clubs and their members will face as they attempt to re-open safely. In a dynamic, ever-changing environment, Jim talks about the OTA’s role, the clubs and academies challenges and the responsibilities and directions outlined by the various levels of government that will shape the way tennis is played as we return to the courts! To listen to this episode now, visit one of the podcast apps below 🔗: Soundcloud: http://ow.ly/BLdh50zOybL Apple Podcasts: https://cutt.ly/ZyO9oCj Stitcher: https://cutt.ly/oyO9pV6 Google Podcasts: https://cutt.ly/wyO9aFP

OTA Instagram Congrats to @mattross96 for being last week’s #playtennisathome winner and receiving a gift card from @merchanttennis 🎾 A new winner will be drawn at the end of the week...remember to tag @merchanttennis and @ontariotennisassociation and get those videos in! Good Luck! (Open to Canadian residents only) Contest details 🔗: merchantoftennis.com/pages/playing-tennis-at-home-contest

OTA Instagram Mayfair Clubs is running a fun colouring contest for you and the kids to showcase your artistic skills & relieve some stress! Five lucky winners will receive a GIANT TENNIS BALL! 🎾 Colouring sheets are created and designed by the talented Carol Gouveia @carolinnegouveia from the Mayfair Clubs marketing team. ***Go to link in @mayfairclubs bio for Contest details and downloadable colouring sheets. Contest ends May 20th. Happy colouring!🖍