How can I get in touch with OTA staff? Is the office open?

The OTA office is open - however, it is closed to the public and in-person meetings are strictly by APPOINTMENT ONLY.  Meetings via video/phone are preferred at this time. We highly recommend that you contact the staff member in question prior to arriving on the premises. 


If you do have an in-person appointment at the OTA office, please note that a mask must be worn at all times. Additionally, you will be required to fill out a COVID-19 assessment form upon arrival. 

Does the OTA have any recommendations for a safe return to play?

Yes. A set of recommendations can be found here:


Please keep in mind that this is only a guideline for clubs and academies and their players. Ultimately, decisions pertaining to any recommendations are the responsibility of local health departments. The OTA will update this document whenever new information is available.

Are there any federal, provincial or municipal initiatives out there that will help businesses and/or their workers as a result of the Covid-19 pandemic?
Because of the COVID-19 situation, the city has told me that our club opening will be delayed. Who knows if our club will even open this year? Does this mean that we will get a refund on the insurance amount we paid?

We have confirmed with the broker (through the insurance company) that unfortunately there are no rebates offered for the insurance.


Please keep in mind that the insurance you buy actually covers the club for an entire year..from April 1 - March 31 (and the cost is very inexpensive to get this coverage). Even though a club might not open on April 1 and might be closed before November (or may not actually operate), it still needs insurance in case someone has an accident during the times not occupied by the club.


Sadly, it seems if someone has an accident (even if it results because someone is doing something illegal), that person tends to sue anyone and everyone. Even if the lawsuit seems frivolous, it still has to be defended by those named in it (such as the club) meaning that legal costs are incurred (which someone has to pay). Even though a club may think the municipality has 100% responsibility in any given situation, the person suing can still name whomever they choose (such as the club).


What we hope to do is to use this year’s situation to exert some pressure on our broker later this year when it is time to negotiate next year’s rates with the insurance company (to see what can be done to make those rates better).

What happens to my smash cage booking and other community event I’ve reserved with the OTA?
A: Events already confirmed will keep their reservation until further notice.
Can I make a new reservation for the Smash Cage at our OTA club event?

A: OTA clubs wishing to book the Smash Cage for a 2020 event can still do so on a first come first serve basis.  Community events may be subject to cancellation due to government/OTA restrictions at that time.


I am an executive at an OTA member club. How can I connect with other executives to see how their clubs are managing during these times?

In these unprecedented times, the OTA recognizes that tennis clubs have a need to now communicate with each other more than ever.


In order to help and support one another, we have created an online forum where our clubs can exchange ideas, brainstorm, and engage with fellow club executives on the unique challenges that clubs are currently facing. The forum is extremely user-friendly and allows for open ended discussions on a wide range of topics that will be of interest to all executives. OTA staff will also participate in the forum and will be available for specific questions and to offer feedback, as needed.


The OTA believes that the forum will be a valuable tool for its clubs and looks forward to having it widely used by their executive members. The forum can be accessed with the same credentials used to login for the online insurance.


Please click here to access the step-by-step instructions.

Our club usually hosts a number of OTA tournaments over the summer. Are these being rescheduled or cancelled?

A: The OTA is accepting tournament sanction applications for the 2020 outdoor season.  If the competitive structure is not in progress at the time of the event date, the OTA will notify the competitive structure and tournament director.  The OTA will work with the club stakeholder to reschedule the event for another weekend.  If the tournament is not able to run the club will not be held liable for the sanction fee. 

I’ve paid my competitive player fee, but all tournaments are canceled. Will I get a refund?

A: Given that we are unable to provide key services to our membership, we will extend the expiry dates on all competitor memberships (based on the number of weeks of suspended activity) effective the suspension of the competitive structure on March 14, 2020.

What is the status of my Rogers Ranking during this time?

The OTA has consulted with Tennis Canada and the Rogers Rankings have been "frozen". We will provide you with an update in the near future  regarding next steps specific to how we will manage the 52 week rollover once we reactivate our competitive structure (i.e. Determine the timing of tournaments dropping off from players' rankings).

When will the coaching certification courses resume?

Some coaching certification courses have now resumed in a small scale in order to make them as covid-safe as is possible.


This means that the maximum #’s allowed in a course (and on 1 court) must meet the guidelines in effect in the city where the course is taking place.


Recently, several cities/regions have been taken back from stage 3.


As a result of this, the OTA is currently evaluating exactly what we can or can’t do in order to run more courses.


If/when more courses are added to the schedule, they will be posted at

Can club tennis instructors still take the Safe Sport training?

A: The current COVID-19 pandemic has no effect on those who need to complete this.

They can still access the Respect in Sport modules, get their background checks done, etc. through the regular channels.
Can I book an OTA school program visit?

A: OTA school program workshops and teacher training will begin taking new reservations on condition of school boards restarting.  Updates will be provided once the school boards have confirmed when they will restart.


OTA Instagram #tbt As all municipalities now allow doubles play across Ontario, enjoy this backspin read on doubles team chemistry. 🔗 : 📸 : @jagphotography #backspin #getonthecourt

OTA Instagram Beloved Canadian tennis star Bruno Agostinelli Jr. passed away tragically in 2016 at the age of 28. His younger brother Gianluca lovingly remembers his brother in this tribute story. Gianluca tells us about Bruno’s wonderful accomplishments as a junior, college and Davis Cup star and about how he inspired the next generation as an elite coach at Tennis Canada. But, more than that, he shares what it meant to be Bruno’s brother and how he was inspired by Bruno in tennis and in life… and still is. After stepping away from the sport, Gianluca was drawn back to it as a way of coming to terms with Bruno’s passing and to feel close to him once again. Read about Bruno’s incredible legacy:

OTA Instagram NEW POD ALERT! 🎙️ In this special edition of the ONTENNIS Podcast presented by Mayfair Clubs, we speak with the OTA’s President and CEO Jim Boyce about the effects of COVID-19 on tennis in the province. Jim discusses how the tennis landscape has changed since the pandemic and what measures the OTA’s member clubs and their members will face as they attempt to re-open safely. In a dynamic, ever-changing environment, Jim talks about the OTA’s role, the clubs and academies challenges and the responsibilities and directions outlined by the various levels of government that will shape the way tennis is played as we return to the courts! To listen to this episode now, visit one of the podcast apps below 🔗: Soundcloud: Apple Podcasts: Stitcher: Google Podcasts:

OTA Instagram Congrats to @mattross96 for being last week’s #playtennisathome winner and receiving a gift card from @merchanttennis 🎾 A new winner will be drawn at the end of the week...remember to tag @merchanttennis and @ontariotennisassociation and get those videos in! Good Luck! (Open to Canadian residents only) Contest details 🔗:

OTA Instagram Mayfair Clubs is running a fun colouring contest for you and the kids to showcase your artistic skills & relieve some stress! Five lucky winners will receive a GIANT TENNIS BALL! 🎾 Colouring sheets are created and designed by the talented Carol Gouveia @carolinnegouveia from the Mayfair Clubs marketing team. ***Go to link in @mayfairclubs bio for Contest details and downloadable colouring sheets. Contest ends May 20th. Happy colouring!🖍

OTA Instagram Merchant of Tennis (MoT), in partnership with the OTA, is kicking off its #playtennisathome video contest this week! MoT will hold a weekly contest, giving everyone a chance to use their creative skills in demonstrating how they are playing tennis during these socially distant times. Each week in May, a random winner will receive a $25 online gift card for MoT will also donate $100 to the winner’s local food bank. Rules: 1. Post your video on Instagram and/or Facebook tagging @merchanttennis & @ontariotennisassociation 2. Use the hashtag #playtennisathome 3. Like or follow @merchanttennis & @ontariotennisassociation on Instagram and/or Facebook A winner will be selected at the end of each week, with the video being featured in both the MoT and OTA websites at the end of May. Looking forward to watching the videos! Good luck! #tennisvideos #playtennisathome #playtennis #contest #tennisgiveaway #stayactive 🔗:

OTA Instagram *Mother’s Day delivered by Merchant of Tennis!* Enjoy 10% off regular priced product (excluding balls & court equipment) by using discount code: OTAMOM2020 The discount code is valid through May 3, 2020. Check out the @merchanttennis Gift Guide here:

OTA Instagram OTA writers @max_gao and @mcintyretennis caught up with 6 top Ontario tour and college players to find out how COVID-19 has affected their careers, and how they are keeping themselves prepared for their eventual return to the court... 🔗:

OTA Instagram @merchanttennis turns 28 years old today! As a thank you to customers, Merchant is offering 28% off store-wide! Sale ends @ 11:59p tonight. Some exclusions apply. #shopcanadian #getonthecourt #smallbusiness #onlineshopping #staysafe #springsale #happybirthday #canadiantennis

OTA Instagram Missing your tennis fix? We’ve compiled a list of tennis movies, books, podcasts, documentaries & more to get us through. Anything we missed 🤔? Let us know in the comments!⬇️ 🔗:

OTA Instagram Hi, tennis friends👋! If you need to momentarily take your mind off things during these uncertain times, please enjoy a new ONTennis podcast🎙️ presented by @mayfairclubs ! Last week, we spoke to the @usta CEO, Stacey Allaster! From humble beginnings as a young player and coach in Welland, Ontario, Stacey Allaster has became one of the most powerful female executives in sport. Stacey’s story is an inspiration for anyone who dreams of having a career in tennis; whether as a player, coach or administrator. Links below! ⬇️ 👂 Soundcloud: Apple: Stitcher: #WomeninTennis #getonthecourt #ExperienceMayfair #MoreThanTennis #TennisCanada

OTA Instagram Please be advised: effective March 14th, the OTA has suspended all scheduled tournaments and U10 - U18 regroupings until further notice. The OTA office is also officially CLOSED, however staff can still be reached via email. View the full advisory here: