Tennis Court Maintenance Supervisor (Night), Courts
JOB DESCRIPTION
Tennis Court Maintenance Supervisor (Night), Courts
Objective:
The Tennis Court Maintenance Supervisor (Night) is responsible for ensuring the highest standards of court conditions, facility presentation, and operational readiness across all tennis courts and surrounding areas. This role provides independent oversight of evening and overnight court maintenance operations, ensuring all playing surfaces and facilities meet Toronto Lawn Tennis Club’s standards of excellence. The Supervisor operates with a high level of accountability, proactively identifying and resolving issues while supporting a safe, clean, and exceptional member experience. This role requires a self motivated and detail oriented individual who can operate independently while consistently maintaining exceptional standards.
Reports To: Courts Manager
Direct Reports: Court Maintenance Staff (as applicable)
Key Responsibilities
Operations Management
- Oversee all evening and overnight court maintenance operations, ensuring courts are prepared to the highest standards for daily play.
- Take full ownership of site operations during shift, operating independently and making informed decisions to maintain quality and efficiency
- Prioritize, organize, and execute tasks to ensure all courts and surrounding areas are fully prepared for the following day.
- Maintain detailed awareness of court usage, weather conditions, and operational requirements to support optimal playability.
- Support seasonal transitions, including tennis bubble setup and takedown, and rotation of court equipment.
- Demonstrate strong ownership and accountability for all assigned operations and responsibilities.
- Proactively identify operational gaps and implement solutions to improve efficiency and service quality.
- Ensure all work is completed to established standards and follow up on deficiencies as required.
Qualifications, Experience & Skills
- Ability to work independently with minimal supervision, demonstrating strong initiative, accountability, and decision making.
- Proven experience in court maintenance, with specialized experience in tennis courts, particularly Har Tru or clay surfaces, considered a strong asset.
- Strong working knowledge of court maintenance equipment, irrigation systems, and groundskeeping practices.
- Excellent organizational, time management, and problem solving skills.
- Strong attention to detail and commitment to maintaining high quality standards.
- Effective communication skills, both written and verbal.
- Reliable, punctual, and able to perform consistently in a night shift environment.
- Basic understanding of tennis and court etiquette is considered an asset.
Court Maintenance & Quality Control
- Execute daily court preparation, including sweeping, lining, watering, rolling, leveling, and top dressing.
- Perform technical maintenance and repairs, including scarifying, line repairs, and clay surface restoration.
- Monitor and manage irrigation systems to maintain appropriate moisture levels across all courts.
- Conduct regular inspections of court conditions, ensuring consistency, safety, and playability.
- Identify and address deficiencies proactively to maintain world class playing surfaces.
Facility & Grounds Oversight
- Maintain the cleanliness, organization, and presentation of all court areas, viewing spaces, and surrounding grounds.
- Ensure pathways, seating areas, benches, water stations, and court accessories are clean, stocked, and in excellent condition.
- Oversee cleanliness and organization of maintenance areas, storage spaces, and equipment.
- Support general groundskeeping duties, including debris removal, waste management, and upkeep of parking and access areas.
- Ensure all facilities under your responsibility are maintained to the highest standards of cleanliness, safety, and presentation.
- Maintain organized workspaces and ensure tools, equipment, and supplies are properly managed and stored.
Continuous Improvement & Operational Excellence
- Support departmental initiatives with the Club’s strategic goals, vision, and values.
- Identify opportunities to improve processes, efficiency, and service quality within daily operations.
- Provide feedback and recommendations to management based on the ground observations.
- Support the implementation of new procedures, standards, and initiatives.
- Take initiative to resolve issues and improve workflows in real time.
Leadership & Team Management
- Provide guidance and support to court maintenance staff as applicable, fostering a culture of accountability, collaboration, and continuous improvement.
- Support the execution of departmental goals and ensure daily tasks align with operational priorities
- Monitor work quality and provide feedback to maintain high performance standards.
- Assist People Services team with recruitment, onboarding, and training.
- Identify training needs and recommend development opportunities to management.
Health & Safety
- Ensure compliance with health and safety legislation and Club policies.
- Develop and oversee an emergency preparedness plan for courts operations.
- Work with the Joint Health and Safety Committee to implement corrective measures as needed.
- Conduct regular safety inspections to identify hazards such as uneven surfaces or damaged equipment.
- Take immediate corrective action to resolve safety concerns and prevent incidents.
- Maintain a safe working environment for staff, members, and guests, particularly during independent night operations.
- Maintain clear and consistent communication with Reception and relevant departments regarding court conditions and playability.
- Provide timely updates on maintenance issues, delays, or operational concerns.
- Document completed work, outstanding issues, and follow up items for daytime teams.
- Escalate complex issues or major concerns to the Grounds or Facilities Manager as required.
- Act as a visible and approachable leader, maintaining open communication with Members.
- Proactively identify and address Member concerns to uphold Club standards.
- Solicit and incorporate Member feedback to improve services.
Member Experience & Standards
- Uphold a high standard of professionalism and service in all interactions with members and guests
- Maintain a visible presence on site, ensuring all areas reflect the Club’s premium standards.
- Anticipate member needs and proactively address potential issues before they arise.
- Contribute to a positive, respectful, and service focused environment.
Physical Demands & Work Environment
- Ability to work outdoors for extended periods in various weather conditions.
- Ability to perform physically demanding tasks, including lifting, pushing, and operating equipment.
- Availability to work evenings, nights, and occasional weekends as required.
General Responsibilities
- Maintain professional relationships with all team members and departments.
- Adhere to all TLTC policies, procedures, and core values.
- Support Club committees as assigned, including preparing reports and attending meetings as required.
- Perform additional duties as assigned by management.
Employee Acknowledgment:
I acknowledge that I have read and understand the responsibilities and expectations outlined in this job description.
HOW TO APPLY
Please email resume to hr@torontolawn.com with headline – ‘Court Supervisor @ TLTC’