Member Services Coordinator
Seasonal: October 13, 2026 to May 14, 2027
Approximately 20-30 hours/week
The Queen's Club, Toronto’s first indoor tennis club is looking for a personable, proactive and highly responsive Member Services Coordinator to join our team for the Club’s 2026-27 season.
Position Summary
The Member Services Coordinator is a key member-facing position responsible for creating a welcoming and engaging experience for our Members and Associates. The successful candidate will be a friendly and diplomatic communicator who enjoys connecting people, solving problems and helping the Club deliver an exceptional Member experience.
Key Responsibilities
- Serve as a welcoming and responsive point of contact for Members and Associates.
- Build relationships within the Club and help new Members and Associates connect with the community and find playing partners.
- Take primary responsibility for game arranging and tennis ladders.
- Assist with tournaments, social events and other Club activities.
- Communicate Club events, programs and information to Members and Associates.
- Assist with the monthly newsletter and other electronic communications.
- Support the GM with day-to-day Club operations, maintenance and vendor coordination.
- Help maintain a clean, safe and welcoming Club environment.
What We’re Looking For
The ideal candidate will have:
- Excellent interpersonal and communication skills.
- A friendly, enthusiastic and diplomatic manner.
- Strong organizational skills and attention to detail.
- The ability to respond promptly and manage multiple priorities.
- Good computer skills and comfort with email and electronic communications.
- Initiative, sound judgment and the ability to work independently.
- A genuine interest in tennis and in building a strong Club community.
To Apply: Please submit your resume and a brief cover letter outlining your interest in the position and relevant experience to: Gaetan Parent gm@queensclub.ca
