Assistant Manager

Club/Facility:
Swansea Tennis Club

Location:
Toronto, ON

About Us
Swansea Tennis Club is a vibrant community tennis club with over 550 members. We pride ourselves on offering a wide range of programming, a welcoming atmosphere, and a well-maintained playing environment for tennis lovers of all levels. 

Position Overview
The Assistant Manager plays a key leadership role in ensuring exceptional member experience and smooth daily operations during the club season (April through October). The Assistant Manager supports the Club Manager (or operates in place of a Club Manager) under the guidance of the Swansea Tennis Club Board of Directors. This is a seasonal, part-time position, averaging approximately 20 hours per week. Flexibility is required, including evenings and weekends, as club hours run daily from 7:00 am to 11:00 pm. 

Key Responsibilities:

Club Operations & Member Experience

• Act as a visible and approachable presence at the club, responding to member inquiries and feedback 
• Monitor club activities to ensure adherence to the Club Code of Conduct 
• Coordinate seasonal programming, including round robins, club tournaments, and socials 
• Liaise with the Club Tennis Pro regarding court usage, events, and programming 
• Manage seasonal inventory and submit purchase requests for equipment and supplies 
• Coordinate maintenance and cleanliness of the courts and grounds 

Staff Oversight & Scheduling

• Provide training on club policies, member engagement, court maintenance, and event support 
• Communicate expectations for professionalism, including punctuality, appearance, and courtesy 
• Create and maintain weekly staff schedules, ensuring fair and efficient coverage 
• Provide ongoing feedback and support to staff; conduct monthly one-on-one check-ins 
• Cover shifts in the event of absences or staffing gaps 
• Assist the Board in hiring and on boarding seasonal Club Staff, when needed 
• Communicate regularly with the Board’s designated Court Master about staff performance and issues 

Event & Social Support

• Support the planning and execution of special events and tournaments in coordination with Board members 
• Arrange setup and takedown, coordinate volunteers and services as needed 

Court Maintenance

• Develop a maintenance schedule to ensure courts are kept in top condition 
• Monitor and report any issues with on-court equipment or grounds maintenance 

Administration & Payroll

• Approve staff hours and submit payroll records to the Club Treasurer/Accountant biweekly 
• Ensure timely and accurate communication of pay details to staff 

Ideal Candidate:

• Proven organizational and leadership skills 
• Excellent communication and interpersonal abilities 
• Experience managing part-time staff or volunteers 
• Familiarity with tennis club operations (asset) 
• Comfortable using technology systems for scheduling and membership 
• Able to work flexible hours, including evenings and weekends 
• Positive, proactive, and solution-focused attitude 
• The ideal candidate is personable, dependable, organized, and enjoys working in a dynamic community environment. They are comfortable in a leadership role and have strong interpersonal and problem-solving skills. 
• Ideally, the candidate lives nearby or within a reasonable distance from the Club to support scheduling flexibility and responsiveness. 
• This position is well-suited for someone who is semi-retired or retired and looking for seasonal, part-time work in a friendly and active setting. 

Conditions of Employment:

• Must provide proof of valid First Aid certification (e.g., Emergency First Aid CPR A + AED) by May 15th. If needed, training will be coordinated with the Board. 
• A police background check will be required for all candidates considered for employment. 

HOW TO APPLY
 Apply by email: president@swanseatennis.com 

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